Beyond disappointed - PAXI

I am absolutely furious and writing to express my extreme dissatisfaction with Paxi's appalling service.

I have been waiting for my parcel since July 16th - that's over 40 days now! Your call center agents are completely useless, making empty promises to "escalate" my case while doing absolutely nothing to resolve this issue.

This level of incompetence and lack of accountability is beyond disgusting. I trusted your company to deliver a simple parcel, and you have failed spectacularly.

I am demanding immediate action: Either deliver my parcel within the next week, or I want a full refund. This is ridiculous!

Your company's inability to track, deliver, or even provide accurate information about my parcel is unacceptable. Forty days is more than enough time to resolve any delivery issue.

I expect a response within 24 hours with a concrete solution, not another empty promise.

This is my final warning before I escalate this matter to consumer protection agencies and leave reviews warning others about your terrible service.

Tracking/Reference Number: D***