BAD CUSTOMER SERVICE

I WILL NEVER USE PAXI FOR DILIVERING EVER AGAIN .I SENT MY PACKAGE ON THE 21ST OF MARCH AND IT WAS SUPPOSE TO ARRIVE ON THE 3RD OF APRIL AND TODAY IT'S THE 15TH OF APRIL ITS HAS'NT ARRIVED .AND WHEN I CALL THEY TELL ME THAT I SHOULD BE PATIENT .MIND YOU I'VE BEEN PATIENT ENOUGH WITH THEM FOR ALMOST 3 WEEKS AND PACKAGE HAS'NT ARRIVED TO ITS DESTINATION .PAXI JUST HAVE BAD CUSTOMER SERVICES THEY DONT CARE ABOUT YOUR TIME AND MONEY THAT YOU USE TO BUY AIRTIME TO KEEP ON CALLING THEM .ALL THEY DO IS SAY THEY KEEP YOU APDATED BUT THEY NEVER DO AND CONTACT THIER PAXI GUY"DILIVERY GUY" BUT THEY NEVER DO .I'M JUST TIRED OF THEM NOW BECAUSE WHEN I ASK FOR MY PACKAGE TO BE RETURNED THEY REFUSE AND TELL ME IT WILL ARRIVE I JUST HAVE TO BE PATIENT .I'M JUST AFRIAD THAT MY PACKAGE MAY BE LOST AND IT HAD VALUABLE THINGS TO ME THAT WERE SUPPOSE TO ARRIVE ON TIME.AT THIS POINT I'M ALL OUT OF OPTIONS I JUST DON'T KNOW WHAT TO DO ANYMORE. I'M JUST TIRED,FED UP AND FUSTRATED