RA
Richard A
1 reviews | Active since Jun 2020
18 Jun 2020, 14:09
False advertising and dishonest business practice.
False advertising on website https://www.pavementmaterials.co.za.
The company advertises free delivery!!
I purchased grass paver bricks online from Pavement Materials Group. When placing the order I was charged a delivery fee because my order was below R1500. This seemed reasonable so I increased the order value to above R 1500 and got a confirmation email of the order including free delivery. The company then phoned me and told me that they cannot deliver the goods because the order value as too small despite the order confirmation I received.
This is not a reputable online company do not engage with them.
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Replies (2)
Pavement Materials Group's replyOfficial
18 Jun 2020, 14:49Dear Richard,
Thank you for your email and highlighting above issues with your order. As communicated , your order was successfully processed and send to the depot for tomorrow delivery as per shared details. We value your business with us and sincerely apologize for the issues experienced.
Thank you for your email and highlighting above issues with your order. As communicated , your order was successfully processed and send to the depot for tomorrow delivery as per shared details. We value your business with us and sincerely apologize for the issues experienced.
Pavement Materials Group's reply18 Jun 2020, 14:49
Official
Dear Richard,
Thank you for your email and highlighting above issues with your order. As communicated , your order was successfully processed and send to the depot for tomorrow delivery as per shared details. We value your business with us and sincerely apologize for the issues experienced.
Thank you for your email and highlighting above issues with your order. As communicated , your order was successfully processed and send to the depot for tomorrow delivery as per shared details. We value your business with us and sincerely apologize for the issues experienced.
RA
Richard A's updateReviewer Update
18 Jun 2020, 16:00Thank you for resolving. Please ensure your marketing staff update the website to ensure expectations are clearly communicated.
RA
Richard A's update18 Jun 2020, 16:00
Reviewer Update
Thank you for resolving. Please ensure your marketing staff update the website to ensure expectations are clearly communicated.