BAD 'Service' and attitude!

DO NOT take your vehicle for service to this dealership! As part of the service I asked for the lights to be adjusted. I was was told it did not have to be adjusted, as it was correct, when I collected my vehicle, but subsequently I was told by the irritated workshop manager (Ben van Niekerk) that he actually did adjust it. It is still not correct, but furthermore they managed to 'break' the light adjuster, as it now shines up, when it's supposed to go down and visa versa. I luckily voice recorded my whole encounter at the dealership & I am glad, as Ben van Niekerk spoke to me in a threatening manner & also had an aggressive physical demeanor, just before I left. I have reported what had transpired to Ford South Africa & have booked my vehicle into another dealership, to sort out the lights & adjustment! I am now not even sure if my vehicle was serviced properly, due to what happened.