JC
James C

1 reviews | Active since Apr 2017

27 Jun 2023, 15:57

Paul Bother Centurion [Jean Village] - ******....Very Bad Customer Service

I went to Paul Bother Centurion [Jean Village] and to purchase guitar strings, they are a bunch or ******s! Not only was I overcharged and not given a slip, they did their best to avoid serving my by making wait. They assist white customers politely and treat the well but non white customer are ignored and not offered assistance. The last time i visited the store I eventually left because no one assisted me, over the years I have Spent over R500,000 with Jean Village and back when Gerrie & Hanson we still employed at the store the customer service was great now you are ignored. I bought strings today for R365 and marshal music sells the same for R280, the salesman decided on the price as the website says R285 for the same strings, and he did not give me silp. THey are a bunch of ******s!

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