GW
Graham W
1 reviews | Active since May 2021
18 May 2021, 15:23
Yes
Myself and my partner were covid tested at George Pathcare on 17th April 2021. The lady incorrectly added an extra zero to our bill and deducted R17,000.00 from my card instead of ZAR1,700. I was promised that I would be refunded the R15,300.00 on Monday 20th April 2021. They do not answer emails, continue to send an automated reply saying we will deal with your complaint in 3 - 5 working days!! They then ask for the slip, a letter from my bank and proof of ID!! Which has been sent. An absolute disgrace !!
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Replies (2)0
Replies (2)
PathCare Vermaak's replyOfficial
21 May 2021, 15:20Dear Graham W
I trust to find you well.
I will escalate your complaint details to the Manager concerned for review.
Yours sincerely
Stephen Moyce
Pathcare Debtors
I trust to find you well.
I will escalate your complaint details to the Manager concerned for review.
Yours sincerely
Stephen Moyce
Pathcare Debtors
PathCare Vermaak's reply21 May 2021, 15:20
Official
Dear Graham W
I trust to find you well.
I will escalate your complaint details to the Manager concerned for review.
Yours sincerely
Stephen Moyce
Pathcare Debtors
I trust to find you well.
I will escalate your complaint details to the Manager concerned for review.
Yours sincerely
Stephen Moyce
Pathcare Debtors
PathCare Vermaak's replyOfficial
24 May 2021, 14:45Dear Graham W
I trust you are well,
I do apologize for the inconvenience. Would you kindly supply us with contact details by emailing us at debtors at pathcare dot org. The manager concerned is busy with the review now.
Yours sincerely
Stephen Moyce
Pathcare Debtors
I trust you are well,
I do apologize for the inconvenience. Would you kindly supply us with contact details by emailing us at debtors at pathcare dot org. The manager concerned is busy with the review now.
Yours sincerely
Stephen Moyce
Pathcare Debtors
PathCare Vermaak's reply24 May 2021, 14:45
Official
Dear Graham W
I trust you are well,
I do apologize for the inconvenience. Would you kindly supply us with contact details by emailing us at debtors at pathcare dot org. The manager concerned is busy with the review now.
Yours sincerely
Stephen Moyce
Pathcare Debtors
I trust you are well,
I do apologize for the inconvenience. Would you kindly supply us with contact details by emailing us at debtors at pathcare dot org. The manager concerned is busy with the review now.
Yours sincerely
Stephen Moyce
Pathcare Debtors