DP
Duran P

1 reviews | Active since May 2016

29 Jul 2022, 13:27

Harrased for Pathcare mistakes

DR WJH VERMAAK INCPractice No : ***VAT Registration Number:*** Abusive behavoir from handing me over and finding out again that their process to acquire approvals or details is incomplete from this institute. Every call made to after months with no communication is treating me like a ********. They dont have practice numbers for claims so they hand me over. They capture the wrong codes for claims to medical, then they want to hand me over. I WILL NEVER DEAL WITH PATHCARE AGAIN and if this continues I will go to lawyers and lay a charge against the wrong process they have put me and my wife through. STOP getting it wrong and do the right thing. Im dealing with one too many people where a leader from pathcare hasnt been assigned to sort this out.

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Replies (2)
PathCare Vermaak
PathCare Vermaak's reply29 Jul 2022, 13:44
Official
Dear Duran P

Thank you for making contact with Pathcare. I am unable to view your account or contact details.

Please send me your account details to debtors at pathcare dot org to investigate and resolve

Your sincerely 
Sharon van der Berg
Pathcare Debtors
PathCare Vermaak
PathCare Vermaak's reply01 Aug 2022, 16:32
Official
Dear Duran P

Our Debtors Manager informed me that all has been resolved with the Pathcare Vermaak account. The correction has been submitted and will be actioned shortly to ensure your Pathcare Vermaak balance is settled as paid.

Your Pathcare account is being investigated by me and I will be responding to all parties concerned as soon as possible.

Yours sincerely
Sharon van der Berg
Pathcare Debtors