MV
Murugas V

1 reviews | Active since Mar 2024

27 Mar 2024, 11:14

Dissatisfaction with service.

This is the worst company to use.They conduct tests without your medical aids authorization.They submit claims with wrong codes and when not paid due to this they start harassing you.They refuse to obtain the correct codes and want you to do it.They are arrogant and cut calls on you.Despite receiving medical aid correspondence from me depicting that the matter is being attended to they continue with their harassment via calls,sms's and emails.I do not need this kind of stress in my life.I have informed my family,relatives,friends and acquaintances to refrain from using this company in future and I advise that people be wary of using this company.

0
Replies (3)
PathCare Vermaak
PathCare Vermaak's reply27 Mar 2024, 11:46
Official
Dear Murugas V,

Thank you for contacting Pathcare. I have escalated your complaint to the Operations Manager.

I trust that feedback will be given on this matter as soon as possible.

Yours sincerely
Stephen Moyce
Pathcare debtors
MV
Murugas V's update27 Mar 2024, 17:46
Reviewer Update
I have read their response and I will still NEVER USE THIS CO.AGAIN.Their response doesn't show that anything is going to be done.A superficial response is what it is.I refuse to go through this type of stress and trauma with this co.again.
PathCare Vermaak
PathCare Vermaak's reply02 Sept 2024, 08:08
Official
Dear Murugas V,

I do apologize for the inconvenience caused.

I trust that this was amicably resolved.

Yours sincerely
Stephen Moyce
Pathcare debtors