LS
Lauren S
1 reviews | Active since Apr 2022
12 Jul 2022, 09:22
Worst karaoke hire
I hired a karaoke machine from them for my 60th birthday. It was a huge Mama Mia themed party and the karaoke was supposed to be the highlight. The microphones did not work and it was not at all user friendly. You could not search for songs by name and when you did manage to find songs and do a list, they just played immediately after each other without people having a chance to come up. Can you imagine trying to sing without microphones. It was also way more expensive than others quoted....don't waste your money
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Party Hire Hub's replyOfficial
01 Nov 2022, 11:49Hi Lauren sorry to hear about your experience. As mentioned this is the 1st we have had a negative about our Karaoke Machines. However we have listened to your feedback thanks and have put your concerns into action we have corrected the above issues and have now taken our Karaoke Machines to the next level! We can now confidently say to all clients if they want the best Karaoke experience they will now definitely be getting only the best Karaoke experience at the end of day with all our new amazing feel and features . As to our costing - Costing we don't just make up its based on what a client must receive and will be receiving at the end of the day which is only the best - which in turn ads to the total Experience which we have now implemented and resolved. Once again apologies for the above. Thanks Regard PHH
Party Hire Hub's reply01 Nov 2022, 11:49
Official
Hi Lauren sorry to hear about your experience. As mentioned this is the 1st we have had a negative about our Karaoke Machines. However we have listened to your feedback thanks and have put your concerns into action we have corrected the above issues and have now taken our Karaoke Machines to the next level! We can now confidently say to all clients if they want the best Karaoke experience they will now definitely be getting only the best Karaoke experience at the end of day with all our new amazing feel and features . As to our costing - Costing we don't just make up its based on what a client must receive and will be receiving at the end of the day which is only the best - which in turn ads to the total Experience which we have now implemented and resolved. Once again apologies for the above. Thanks Regard PHH