1 reviews | Active since Jul 2010
WORST SERVICE EVER !!!
ATTENTION: JHB MANAGER Wasted an entire day between your accounts and orders offices to confirm my payment (EFT) done on Saturday 08 October from FNB to FNB for a delivery of a laptop battery that was meant to be delivered today, Monday 10 October. Accounts confirmed around 09:30 this morning that my payment was received and would be sent to orders for the urgent delivery to be processed. After NUMEROUS calls to Agnes Mtshali during the day, just to be told at 16:50 that she has NOT received the confirmation from your accounts office. An apology / sorry would NOT repair the damaged caused to our company by this pathetic service as the client left our offices on a NOT FRIENDLY note. Clearly your staff takes NO PRIDE in their jobs. Despite the fact that there are thousands of unemployed people who would eagerly do the job with pride !
Thank you for your review. We sincerely apologize for the mishap regarding your order yesterday. Our orders department was short staffed and this caused a delay in processing orders. We agree that this issue could have been handled better and we would like to assure you that we have put measures in place to avoid such in the future.
As you have been a loyal customer to PartMasters, i believe that we have provided you with good service and we value your business with us.
Your battery has now been delivered via Uber .
Kind regards,
Sandra
Thank you for your review. We sincerely apologize for the mishap regarding your order yesterday. Our orders department was short staffed and this caused a delay in processing orders. We agree that this issue could have been handled better and we would like to assure you that we have put measures in place to avoid such in the future.
As you have been a loyal customer to PartMasters, i believe that we have provided you with good service and we value your business with us.
Your battery has now been delivered via Uber .
Kind regards,
Sandra