********* policies at Part Masters
Ordered a laptop battery from the sales team at Part Masters. Made payment to them and item was released for delivery. Received the battery and next day, only to discover it was the wrong battery supp****. Now the sales team wants me to order the correct battery!!!!! at a further cost. I've never come across such arrogant sales staff before. I will never recommend this company to clients ever again.
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Replies (2)'s updateReviewer Update
22 Jun 2023, 08:53I've called this company at least 20 times, and get transferred to people who say that they no clue whats going on. The battery was already collected by courier company. There's no response on emails. This company is extremely shady in any business. Please avoid doing any business with them.
's update22 Jun 2023, 08:53
Reviewer Update
I've called this company at least 20 times, and get transferred to people who say that they no clue whats going on. The battery was already collected by courier company. There's no response on emails. This company is extremely shady in any business. Please avoid doing any business with them.
PartMasters's replyOfficial
27 Jun 2023, 14:14Good afternoon,
We do apologize for the inconvenience caused. Please provide me with the invoice number and advise if the battery was returned? We would like to rectify this problem and have the incorrect battery swopped out for the correct one.
Kind regards
Partmasters
We do apologize for the inconvenience caused. Please provide me with the invoice number and advise if the battery was returned? We would like to rectify this problem and have the incorrect battery swopped out for the correct one.
Kind regards
Partmasters
PartMasters's reply27 Jun 2023, 14:14
Official
Good afternoon,
We do apologize for the inconvenience caused. Please provide me with the invoice number and advise if the battery was returned? We would like to rectify this problem and have the incorrect battery swopped out for the correct one.
Kind regards
Partmasters
We do apologize for the inconvenience caused. Please provide me with the invoice number and advise if the battery was returned? We would like to rectify this problem and have the incorrect battery swopped out for the correct one.
Kind regards
Partmasters