HS
Harold S
1 reviews | Active since Jul 2019
20 Feb 2021, 13:04
Pathetic Service - Wrong parts supp****
Pathetic service, PartMasters. Supp**** with an incorrect part, after sending photos of the actual part and part number via Whatsapp. Whoever mans the Whatsapp line, should consider a course in customer service, especially after sales service. How is this company still in operation? It now appears that it will be a mess to get the order refunded.
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PartMasters's replyOfficial
04 Mar 2021, 15:44Good day Harold,
On behalf of PartMasters, I want to extend my sincerest apologies for the negative experience that you had with our Sales consultant.
We have refunded you in full and sent you a Proof of payment.
We care & value our customers.
Thank you,
On behalf of PartMasters, I want to extend my sincerest apologies for the negative experience that you had with our Sales consultant.
We have refunded you in full and sent you a Proof of payment.
We care & value our customers.
Thank you,
PartMasters's reply04 Mar 2021, 15:44
Official
Good day Harold,
On behalf of PartMasters, I want to extend my sincerest apologies for the negative experience that you had with our Sales consultant.
We have refunded you in full and sent you a Proof of payment.
We care & value our customers.
Thank you,
On behalf of PartMasters, I want to extend my sincerest apologies for the negative experience that you had with our Sales consultant.
We have refunded you in full and sent you a Proof of payment.
We care & value our customers.
Thank you,