NG
Naveshan G
1 reviews | Active since Jul 2020
13 Oct 2022, 15:40
Part Masters Robbing Customers
Bought a laptop screen.Fitted it and it was broken.Numerous emails to manager who ignores emails and won't send me a refund or a working screen.Pathetic service and *******.Screen plastic and void sticker still on.
Helpful (0)
Replies (5)0
Replies (5)
PartMasters's replyOfficial
14 Oct 2022, 09:35Dear Naveshan,
Firstly we would like to apologize that you received a damaged screen.
It is very unfortunately that you received a damaged screen. Our products are carefully packaged in bubble wrap and placed inside a secure box. In a unlikely event it might happen that the parcel gets damaged during transit, PartMasters offers insurance that covers your parcel should any damages incur during transit.
The insurance details were sent to you before you made payment for the screen and the amount for insurance has been kept very low so that people can afford this insurance.
We do understand your grievances and you are welcome to purchase a new screen from us. We also highly recommend that you take out the R20 insurance for the new order.
You are welcome to contact us for further assistance.
Kind regards
PartMasters,
Firstly we would like to apologize that you received a damaged screen.
It is very unfortunately that you received a damaged screen. Our products are carefully packaged in bubble wrap and placed inside a secure box. In a unlikely event it might happen that the parcel gets damaged during transit, PartMasters offers insurance that covers your parcel should any damages incur during transit.
The insurance details were sent to you before you made payment for the screen and the amount for insurance has been kept very low so that people can afford this insurance.
We do understand your grievances and you are welcome to purchase a new screen from us. We also highly recommend that you take out the R20 insurance for the new order.
You are welcome to contact us for further assistance.
Kind regards
PartMasters,
PartMasters's reply14 Oct 2022, 09:35
Official
Dear Naveshan,
Firstly we would like to apologize that you received a damaged screen.
It is very unfortunately that you received a damaged screen. Our products are carefully packaged in bubble wrap and placed inside a secure box. In a unlikely event it might happen that the parcel gets damaged during transit, PartMasters offers insurance that covers your parcel should any damages incur during transit.
The insurance details were sent to you before you made payment for the screen and the amount for insurance has been kept very low so that people can afford this insurance.
We do understand your grievances and you are welcome to purchase a new screen from us. We also highly recommend that you take out the R20 insurance for the new order.
You are welcome to contact us for further assistance.
Kind regards
PartMasters,
Firstly we would like to apologize that you received a damaged screen.
It is very unfortunately that you received a damaged screen. Our products are carefully packaged in bubble wrap and placed inside a secure box. In a unlikely event it might happen that the parcel gets damaged during transit, PartMasters offers insurance that covers your parcel should any damages incur during transit.
The insurance details were sent to you before you made payment for the screen and the amount for insurance has been kept very low so that people can afford this insurance.
We do understand your grievances and you are welcome to purchase a new screen from us. We also highly recommend that you take out the R20 insurance for the new order.
You are welcome to contact us for further assistance.
Kind regards
PartMasters,
NG
Naveshan G's updateReviewer Update
14 Oct 2022, 10:26You are a ***** that avoids emails.You send a broken product then email me a quote to buy another one ?The option for insurance was not on the quote.Who goes through a load of info on a separate email full of images of your **** of a store.
NG
Naveshan G's update14 Oct 2022, 10:26
Reviewer Update
You are a ***** that avoids emails.You send a broken product then email me a quote to buy another one ?The option for insurance was not on the quote.Who goes through a load of info on a separate email full of images of your **** of a store.
NG
Naveshan G's updateReviewer Update
26 Oct 2022, 12:27Your secretary currently calls from the court.Proof that you run a company that *****s from people.Pathetic.Will never recommend your store.Bunch of *******.
NG
Naveshan G's update26 Oct 2022, 12:27
Reviewer Update
Your secretary currently calls from the court.Proof that you run a company that *****s from people.Pathetic.Will never recommend your store.Bunch of *******.
NG
Naveshan G's updateReviewer Update
26 Oct 2022, 12:28Secretary cuts calls when the law representives asks for information.
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Naveshan G's update26 Oct 2022, 12:28
Reviewer Update
Secretary cuts calls when the law representives asks for information.
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Naveshan G's updateReviewer Update
26 Oct 2022, 12:29Buy from Firstshop.No issues.These people at partmasters are *******.
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Naveshan G's update26 Oct 2022, 12:29
Reviewer Update
Buy from Firstshop.No issues.These people at partmasters are *******.