wS
willie S
1 reviews | Active since May 2010
24 Oct 2022, 09:58
bad srvice to no srvice here takes hours to replay on mails when you look for parts.....
Give them the laptop model,they send you the wrong kaypad.calls wont help cut you off manager not in warranty lady not in,mails does not get eny respone eft was done 17 oktober today monday 24 oktober no one will assist have to wait 4 days for a credit and my client is waiting.
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Replies (1)
PartMasters's replyOfficial
04 Nov 2022, 09:42Dear Willie,
Thank you for your review. We do apologize that you received an incorrect keyboard.
Please note that your return was received by PartMasters on Friday the 21st and you requested a refund the same day. We explained that refunds take 2 to 4 working days to be processed.
The refund was done 4 days after we received the keyboard, which aligns with our return policy.
Kind regards,
Sandra
Thank you for your review. We do apologize that you received an incorrect keyboard.
Please note that your return was received by PartMasters on Friday the 21st and you requested a refund the same day. We explained that refunds take 2 to 4 working days to be processed.
The refund was done 4 days after we received the keyboard, which aligns with our return policy.
Kind regards,
Sandra
PartMasters's reply04 Nov 2022, 09:42
Official
Dear Willie,
Thank you for your review. We do apologize that you received an incorrect keyboard.
Please note that your return was received by PartMasters on Friday the 21st and you requested a refund the same day. We explained that refunds take 2 to 4 working days to be processed.
The refund was done 4 days after we received the keyboard, which aligns with our return policy.
Kind regards,
Sandra
Thank you for your review. We do apologize that you received an incorrect keyboard.
Please note that your return was received by PartMasters on Friday the 21st and you requested a refund the same day. We explained that refunds take 2 to 4 working days to be processed.
The refund was done 4 days after we received the keyboard, which aligns with our return policy.
Kind regards,
Sandra