Your green cheese made me feel green!!

<p>This is the email sent to Parmalat on the 9th of March 2017:</p> <p>"This morning [08 March 2017] I was not a very happy customer with Melrose.</p> <p>I decided to have Melrose cheese Portions before my main breakfast. Taking the first bite of the Portions everything seemed fine and okay but upon taking the second bite something tasted strange so I decided to investigate further thinking I had maybe not taken the foil wrapping off properly, upon further investigation to my absolute disgust I found the whole one side of the Portion had gone green and moldy. Obviously immediately spitting it out I then got in contact with my mom straight away and warned her to be careful with her Portions as she is allergic to Penicillin and eating something as moldy as I did this morning could have major implications.</p> <p> </p> <p>Please note that these Portions were bought last night 07 March 2017. I did also take photos of the moldy cheese if anyone is wanting me to forward the photos through to them?</p> <p> </p> <p>Luckily it was me who got the Portion and not my mom or grandmother as they are both heavily allergic to Penicillin and the results could be devastating.</p> <p> </p> <p>This is not the quality I am used to receiving from Melrose and I am completely disgusted with what I got this morning."</p> <p><br />14th of March 2017: I am yet to get a repsonse from Parmalat, 4 WORKING days later.<br />"Parmalat is known for its focus on quality and dairy innovations and its annual top performances at the prestigious SA Dairy Championships are testament to the company’s delivery on this promise" - this is what they post on their website, false advertising I'd say.<br />Pull up your damn socks Parmalat and try working on some customer service/ satisfaction!! </p> <p> </p> <p>If I could rate the service I received a 0 I would choose that without hesitation.</p>