kM
kelebogile M
1 reviews | Active since May 2025
11 May 2025, 13:24
**** yoghurt
I bought a Double cream plain parmalat yoghurt from Pick ‘n Pay on the 6th Of May 2025 and I opened it today only to my surprise it doesn’t even taste like yoghurt nor smell like it. It was smelling and tasting like sour milk and it wasn’t thick like the double cream yoghurt. I wasted my money on you guys
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Parmalat's replyOfficial
16 May 2025, 10:40We at Lactalis would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured, your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference, as discussed with our consultant: 25/05/435 Kind Regards,
Lactalis Consumer Care Line.
Your reference, as discussed with our consultant: 25/05/435 Kind Regards,
Lactalis Consumer Care Line.
Parmalat's reply16 May 2025, 10:40
Official
We at Lactalis would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured, your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference, as discussed with our consultant: 25/05/435 Kind Regards,
Lactalis Consumer Care Line.
Your reference, as discussed with our consultant: 25/05/435 Kind Regards,
Lactalis Consumer Care Line.