NJ
Nooraan J
1 reviews | Active since Aug 2013
24 Jun 2015, 10:08
WORST CUSTOMER SERVICE EVER!!!!
On the 30th of March i submitted a complaint with regards to sterristampie milkshakes which was off. I reported it to Parmalat and received an automated response from them on the same day saying that they will get back to me as soon as possibile. It's 24 June and I still havent heard anything.<br> I sent them all the relevant information they required about the product and still nothing.<br> <br> this is seriously pathetic. <br> <br> and to date, i still wont perchase ANY parmalat product.<br> <br>
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Parmalat's replyOfficial
24 Jun 2015, 11:26Hello nooraan25,
Thank you for bringing this matter to our attention.
We apologise for any inconveniences caused as a result of this. We understand the frustration you have faced with the delay.
Kindly note that we have escalated the complaint to our head office for urgent attention as discussed with our consultant on Ref: 15/06/781
Kind Regards
Parmalat Customer Care
*** - AF
Thank you for bringing this matter to our attention.
We apologise for any inconveniences caused as a result of this. We understand the frustration you have faced with the delay.
Kindly note that we have escalated the complaint to our head office for urgent attention as discussed with our consultant on Ref: 15/06/781
Kind Regards
Parmalat Customer Care
*** - AF
Parmalat's reply24 Jun 2015, 11:26
Official
Hello nooraan25,
Thank you for bringing this matter to our attention.
We apologise for any inconveniences caused as a result of this. We understand the frustration you have faced with the delay.
Kindly note that we have escalated the complaint to our head office for urgent attention as discussed with our consultant on Ref: 15/06/781
Kind Regards
Parmalat Customer Care
*** - AF
Thank you for bringing this matter to our attention.
We apologise for any inconveniences caused as a result of this. We understand the frustration you have faced with the delay.
Kindly note that we have escalated the complaint to our head office for urgent attention as discussed with our consultant on Ref: 15/06/781
Kind Regards
Parmalat Customer Care
*** - AF