AT
Anja T
1 reviews | Active since Apr 2018
06 Sept 2023, 15:49
Will never buy Parmalat again
Selling milk with lumps in, had a call on Friday and no feedback again (Wednesday already). I get it if 1 box is off, but 3 x 6 packs. In the mean time I just need to buy more and more as they don't come back or pick the stock up!
Helpful (0)
Replies (1)0
Replies (1)
Parmalat's replyOfficial
07 Sept 2023, 16:49We at Lactalis would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: 23/09/18
Parmalat's reply07 Sept 2023, 16:49
Official
We at Lactalis would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: 23/09/18