1 reviews | Active since Jul 2011
WHY ALWAYS TOO HIGH FOR CUSTOMER TO REACH
SICK AND TIRED OF TRYING TO REACH THE PARMALAT YOGHURTS WHICH ARE POSITIONED WAY TOO HIGH FOR A CUSTOMER TO REACH. HAD TO STAND ON A BOX TO REACH THEM OR STAND INSIDE THE FRIDGE WHICH IS VERY DANGEROUS. I AM TIRED OF ALWAYS TRYING TO FIND STAFF TO GET THE PARMALAT YOGHURTS DOWN FOR ME AND SOMETIMES TAKES A LONG TIME TO FIND A STAFF MEMBER AND THE OTHER CUSTOMERS AND ALL STAFF AT PICK N PAY AND SPAR ARE ALL COMPLAINING ABOUT THE SHELVING SITUATION AS WELL. WHY DON'T YOU ALSO GET A POSITION A BIT LOWER DOWN SO THAT CUSTOMERS CAN REACH THE PARMALAT YOGHURTS AND MAYBE BUSINESS WILL BE A BIT BETTER. IT IS TOTALLY UNACCEPTABLE FOR A CUSTOMER TO NEED TO CLIMB TO PURCHASE A PRODUCT FROM ONE OF THE STORES AND WE NOTICE THAT PARMALAT IS UNREACHABLE IN EVERY STORE AROUND - SPAR - PICK N PAY - CHECKERS ETC.
Thank you for taking the time to inform us of your unfortunate experience. It is only by receiving feedback like yours that we are able to improve our service and efficiency to our customers.
Your complaint has been forwarded to the relevant department for the necessary action.
We apologise for the inconvenience caused and look forward to be of further service to you.
Ref 17/11/158
Kind Regards,
Parmalat Customer Care
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Thank you for taking the time to inform us of your unfortunate experience. It is only by receiving feedback like yours that we are able to improve our service and efficiency to our customers.
Your complaint has been forwarded to the relevant department for the necessary action.
We apologise for the inconvenience caused and look forward to be of further service to you.
Ref 17/11/158
Kind Regards,
Parmalat Customer Care
***
