JH
Joanie H
1 reviews | Active since Jun 2015
30 Jun 2015, 18:34
What was in my drinking yoghurt?????
I opened the seal of my drinking yoghurt. It smelled like garlic when I took the first sip, thought it was my imagination. When I took the second sip, I felt something against my lip. I poured the yoghurt out into a cup to find something that looks like a plastic bag inside the box of yoghurt. The expiry date is not even due. What was I drinking? Disgusting. I want to send the photos but cannot find an email adres to send it to parmalat.
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Parmalat's replyOfficial
01 Jul 2015, 14:47Hello Klein Keitzaub87,
We are most perturbed to hear about your unpleasant experience and would like to take this opportunity to extend our heartfelt apology and to thank you for informing us of the experience you had.
Rest assured your complaint will be forwarded to the relevant factory to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your Ref: 15/07/5 as discussed with our consultant.
Kind Regards
Parmalat Customer Care
*** - AF
We are most perturbed to hear about your unpleasant experience and would like to take this opportunity to extend our heartfelt apology and to thank you for informing us of the experience you had.
Rest assured your complaint will be forwarded to the relevant factory to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your Ref: 15/07/5 as discussed with our consultant.
Kind Regards
Parmalat Customer Care
*** - AF
Parmalat's reply01 Jul 2015, 14:47
Official
Hello Klein Keitzaub87,
We are most perturbed to hear about your unpleasant experience and would like to take this opportunity to extend our heartfelt apology and to thank you for informing us of the experience you had.
Rest assured your complaint will be forwarded to the relevant factory to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your Ref: 15/07/5 as discussed with our consultant.
Kind Regards
Parmalat Customer Care
*** - AF
We are most perturbed to hear about your unpleasant experience and would like to take this opportunity to extend our heartfelt apology and to thank you for informing us of the experience you had.
Rest assured your complaint will be forwarded to the relevant factory to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your Ref: 15/07/5 as discussed with our consultant.
Kind Regards
Parmalat Customer Care
*** - AF