1 reviews | Active since Dec 2017
Tub full of lies
On a hot summer day, I got a cool tub of Parmalat strawberry yogurt out of the fridge and sat down comfortably to indulge in one of my favorite snacks.
I opened the tub and dug my s**** into the creamy goodness. Eager for the strawberry overload (with real fruit pieces!).
As soon as the s**** met my mouth, disappointment did too. Unless the taste of strawberry has changed, all I could taste was vanilla. Not even vanilla, more like plain yoghurt with a pink tint. And one or two chunks of strawberry with the flavour extracted.
Certain I was mistaken, i stirred up the tub with an attempt to 'conjure' up some flavour. Tasted it, and disappointment all over again. A total waste of the happiness I felt when I got the tub and sat down to eagerly indulge.
I'm disappointed in the brand. How could this happen in such a prestigious factory where yummy goodness is a given. But not always. Not anymore.
Sad.
Good Day
We at Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience. We would like to log a formal complaint on your behalf, and forward it through to our Head Office for further investigation.
One of our Customer Care Representatives needs to contact you, to obtain more information in regards to your complaint. Would you please be so kind as to provide us with your contact telephone numbers?
Once again thank you for taking the time to discuss this complaint with us.
Kind Regards
Parmalat Customer Care
*** - AT
Good Day
We at Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience. We would like to log a formal complaint on your behalf, and forward it through to our Head Office for further investigation.
One of our Customer Care Representatives needs to contact you, to obtain more information in regards to your complaint. Would you please be so kind as to provide us with your contact telephone numbers?
Once again thank you for taking the time to discuss this complaint with us.
Kind Regards
Parmalat Customer Care
*** - AT
Good Day Mr A Africa
We at Parmalat Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product.
However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 18/01/188.
Kind Regards
Parmalat Customer Care
*** - AT
Good Day Mr A Africa
We at Parmalat Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product.
However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 18/01/188.
Kind Regards
Parmalat Customer Care
*** - AT