1 reviews | Active since Jan 2018
This is unacceptable!
I bought Parmalat cheese last month, from Shoprite because i had a bad experience buying the cheese from checkers. The expiry date is written "03/06/2018" but the cheese is smelling sour.. all 24 slices. This is the 3rd time this happens to me with parmalat cheese and now am Annoyed! Im never buying parmalat products ever again and i sure as hell will discourage anyone close to me from buying it.
Good Day
We at Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience. We would like to log a formal complaint on your behalf, and forward it through to our Head Office for further investigation.
One of our Customer Care Representatives needs to contact you, to obtain more information in regards to your complaint. Would you please be so kind as to provide us with your contact telephone numbers?
Once again thank you for taking the time to discuss this complaint with us.
Kind Regards
Parmalat Customer Care
*** - AT
Best regards,
Good Day
We at Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience. We would like to log a formal complaint on your behalf, and forward it through to our Head Office for further investigation.
One of our Customer Care Representatives needs to contact you, to obtain more information in regards to your complaint. Would you please be so kind as to provide us with your contact telephone numbers?
Once again thank you for taking the time to discuss this complaint with us.
Kind Regards
Parmalat Customer Care
*** - AT
Best regards,
Good Day Ms M Mdluli
We at Parmalat Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product.
However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 18/01/186.
Kind Regards
Parmalat Customer Care
*** - AT
Best regards,
Good Day Ms M Mdluli
We at Parmalat Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product.
However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 18/01/186.
Kind Regards
Parmalat Customer Care
*** - AT
Best regards,