EB
Eloise B

1 reviews | Active since Apr 2022

30 Jan 2024, 09:59

STOP EXTENDING YOUR MILK EXPIRY DATES

Never buy Parmalat full cream box milk that will be expiring within the coming 3 months, becos that milk already tastes and smells funny. They should mind their expiration dates becos if the milk smells off how can 1 consume it. They should shorten their expiry dates.

0
Replies (6)
Parmalat
Parmalat's reply31 Jan 2024, 08:42
Official
Good day.

Thank you for bringing this matter to our attention. 

We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail. 

Please contact us on *** and quote Ref: 24/01/927 for the complaint to be completed and escalated. A consultant is waiting to take your call. 

Kind regards, Lactalis consumer careline agent.
EB
Eloise B's update31 Jan 2024, 10:13
Reviewer Update
Your number is hidden this is my number ***
EB
Eloise B's update31 Jan 2024, 10:14
Reviewer Update
Or email me ***
Parmalat
Parmalat's reply01 Feb 2024, 09:03
Official
Good Day  Eloise Bosman 

Thank you for bringing this matter to our attention.
We apologize for any inconvenience caused as a result of this. 

Kindly note that we have attempted to contact you, but the number provided diverts to voicemail. 

We have sent you an sms as well.
Please contact us at *** and quote Ref:  24/01/927 for the complaint to be completed and escalated. 

A consultant is waiting to take your call. 

Kind Regards 
Lactalis Customer Care Line
EB
Eloise B's update06 Feb 2024, 08:10
Reviewer Update
U guys keep on phoning once a day at the same time I am unable to receive the call at , tried calling back but I'm not getting through. To make matter easy can u call me anytime from 10am ***
Parmalat
Parmalat's reply07 Feb 2024, 10:21
Official
Good Day Eloise Bosman

We at the Lactalis Customer Care Line would like to extend our sincere apologies for the unfitting experience you had with the product. 

However, we also thank you for taking the time to inform us of your recent experience.  
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. 
Your reference as discussed with our consultant: 24/02/148.  Kind Regards
Lactalis Customer Care Line