NM
Ntoetse M

1 reviews | Active since Mar 2013

07 Jul 2016, 21:46

Still waiting

<p>I complained about their cheese slices being mouldy and they promised me a voucher.I now have two reference numbers as I had to call back.Am I ever going to get it?</p>

0
Replies (2)
Parmalat
Parmalat's reply11 Jul 2016, 08:28
Official

Thank you for bringing this matter to our attention.

We apologize for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.

Kindly note that we have escalated the complaint to our head office for urgent attention.

Your ref number - 16/07/231.

Kind Regards

Parmalat Customer Care

********** 422 - LS

NM
Ntoetse M's update29 Jul 2016, 11:45
Reviewer Update

Wow Parmalat,oustanding service again - got a call about my review with a promise to get an electronic voucher within 72 hours.Of course it was another lie.I am still waiting.