AG
Annemarie G

1 reviews | Active since Mar 2009

27 Jan 2016, 09:35

Steri Stumpie off

My family are (were ?) big Steri Stumpie drinkers. We were therefore very disgusted when the banana flavour one we opened last night was off.<br> <br> The codes on the container are as follows:<br> <br> BB: 11/08/16 ZA5/6<br> PD: 11/12/15 14:04<br> <br> We still have another unopened banana flavour one. The codes are the same except the time is 12:12<br> <br> Do you want to come and collect it or should we threw it away?<br> <br> I tried to send a e-mail to the address on the container, but it came back undelivered.

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Replies (1)
Parmalat
Parmalat's reply11 Oct 2017, 08:51
Official

Good Day Mrs A Greyling

We at Parmalat Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.

Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.

Your reference as discussed with our consultant: 16/01/707.

Kind Regards

Parmalat Customer Care

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