JW
Jodie W

1 reviews | Active since Oct 2024

21 Jul 2025, 12:28

Steri Stumpie Expired

Dear C*****/Steri Stumpie Team,

I’m writing to raise a serious concern. I purchased a Strawberry Steri Stumpie from a tuck shop in Morgan Village, Mitchell’s Plain, and unfortunately, my daughter drank it before I realised it had expired on 13/07/2025.

While she is thankfully fine, this could have turned out much worse. I feel it’s important to ask:

Are your stores and resellers being regularly checked for expired stock?

Dairy products past their expiry date can pose serious health risks, especially to children. The store did replace it, but this situation should never have happened in the first place.

Details: – Flavour: Strawberry – Expiry Date: 13 July 2025 – Store Location: Tuck shop in Morgan Village, Mitchell’s Plain

I’m happy to provide a photo or any further details if needed.

Kind regards, Jodie

0
Replies (1)
Parmalat
Parmalat's reply23 Jul 2025, 08:49
Official
We at Lactalis would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.   Rest assured, your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 25/07/601  Kind Regards,
Lactalis Consumer Care Line.