kG
katelen G

1 reviews | Active since Jan 2022

08 Jan 2024, 10:45

steri stumpie chocolate flavored milk taste like chemical

purchased steri stumpie chocolate flavored milk and the 1st one I opened was smelling like chemical and was thick inside so I throw it away opened the second cholate flavored one it had same chemical like taste .Really disappointed as the store purchased from is to far for me to return it and always loved steri stumpie but this purchase as made me doubt the product

0
Replies (3)
Parmalat
Parmalat's reply09 Jan 2024, 08:31
Official
Thank you for bringing this matter to our attention.

We apologize for any inconvenience caused as a result of this. 

Kindly note that we have attempted to contact you, but the number provided diverts to voicemail. 

Please contact us at *** and quote Ref: 24/01/183 for the complaint to be completed and escalated. 

A consultant is waiting to take your call. 

Kind Regards 
Lactalis Customer Care Line. 
kG
katelen G's update09 Jan 2024, 13:28
Reviewer Update
I have called back and sent pictures as requested by your call center .
Parmalat
Parmalat's reply11 Jan 2024, 08:08
Official
Good day Mrs Govender.

Thank you so much for your response.

Kind regards.
Lactalis Customer Careline.