Steri Stumpie

Item: Parmalat
Rating: 1
Author: Michelle E

Good Day I am totally disappointed in what just occurred... We bought 4 x 6 packs of steri stumpies at Makro in strubensvalley. Every flavor as it's the best(we'll till now) opened 2 of them and to our surprise they are off.the milk is SOUR!!! HOW CAN YOU DISTRIBUTE AND SELL ITEMS LIKE THIS TO THE PUBLIC??? This is a health hazard and I demand my money back. I am totally disgusting in your product. You've just lost a very loyal client due to your product not being up to standard. The Best before date is the 8 March 2020 and PD Date is the 8 July 2019.

I would highly appreciate if someone can contact me URGENTLY regarding the above matter or I'll be making an official complaint at the department of health.

Regards Michelle Engelbrecht

Helpful (0)

Replies (1)

Parmalat's replyOfficial

10 Sept 2019, 15:54

Good Day Ms M Engelbrech We at Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience. We would like to log a formal complaint on your behalf, and forward it through to our Head Office for further investigation. One of our Customer Care Representatives needs to contact you, to obtain more information in regards to your complaint. Would you please be so kind as to provide us with your contact telephone numbers? Once again thank you for taking the time to discuss this complaint with us.

Kind Regards
Parmalat Customer Care
*** - AT

Parmalat's reply10 Sept 2019, 15:54

Official