KD
Keamogetse D
1 reviews | Active since Jan 2016
24 Feb 2022, 12:31
Spoiled Milk yet BB is in 4 months time!
I have a problem with a carton of Easygest milk that I opened this morning. It was purchased at a Spar in Durban and the expiry date is 06 June 2022. However, the milk is already bad and I am unhappy about this. It has an offish taste.
I have photos available should you require proof and I hope that this will be dealt with swiftly.
Hoping to hear from Parmalat soon.
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Parmalat's replyOfficial
01 Mar 2022, 15:57We at Lactalis would like to extend our sincere apologies for the unfitting experience you had with the store / product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 22/03/27 Kind Regards
Customer Care Line
Your reference as discussed with our consultant: 22/03/27 Kind Regards
Customer Care Line
Parmalat's reply01 Mar 2022, 15:57
Official
We at Lactalis would like to extend our sincere apologies for the unfitting experience you had with the store / product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 22/03/27 Kind Regards
Customer Care Line
Your reference as discussed with our consultant: 22/03/27 Kind Regards
Customer Care Line