SB
Shaun B
1 reviews | Active since Sept 2009
09 Mar 2016, 21:35
Sour sterie stumpi
I recently bought a 6 pack of steri stumpi from Makro (expiry date August 2016) and one of them was extremely off. The milk was completely sour and contained disgusting lumps in it. How can this happen when it is more than 6 months before the supposed expiry date?
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Parmalat's replyOfficial
10 Mar 2016, 10:28Hello shaunbr,
We at Parmalat would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 16/03/330.
Kind Regards
Parmalat Customer Care Line
*** - LS
We at Parmalat would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 16/03/330.
Kind Regards
Parmalat Customer Care Line
*** - LS
Parmalat's reply10 Mar 2016, 10:28
Official
Hello shaunbr,
We at Parmalat would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 16/03/330.
Kind Regards
Parmalat Customer Care Line
*** - LS
We at Parmalat would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 16/03/330.
Kind Regards
Parmalat Customer Care Line
*** - LS