FR
Freddy R
1 reviews | Active since Sept 2015
10 Sept 2015, 11:39
Sour Steri Stumpy Milkshake
Our whole family are avid Steri Stumpy fans. On Saturday 5/09/2015, we were on our way to De WIld Game Reserve for the day. We stopped at the Engen Quick Shop, on the N4 Highway to Rustenburg, and bought snacks, some of which being Steri Stumpy Milkshakes for everyone. I was quite disappointed when I opened mine, only to find that the milk had gone off and was now sour and had clots, even though it was still before its expiry or sell by date.
Helpful (0)
Replies (1)0
Replies (1)
Parmalat's replyOfficial
10 Sept 2015, 12:32Hello fred32,
Thank you for taking the time to inform us of your unfortunate experience. It is only by receiving feedback like yours that we are able to improve our service and efficiency to our customers.
Your complaint has been forwarded to the relevant factory for the necessary action. Be assured that all corrective measures have been taken to prevent a repeat of this incident.
We apologize for the inconvenience caused and look forward to be of further service to you.
Your Ref: 15/09/243 as discussed with our consultant.
Kind Regards
Parmalat Customer Care
*** - AF
Thank you for taking the time to inform us of your unfortunate experience. It is only by receiving feedback like yours that we are able to improve our service and efficiency to our customers.
Your complaint has been forwarded to the relevant factory for the necessary action. Be assured that all corrective measures have been taken to prevent a repeat of this incident.
We apologize for the inconvenience caused and look forward to be of further service to you.
Your Ref: 15/09/243 as discussed with our consultant.
Kind Regards
Parmalat Customer Care
*** - AF
Best regards,
Parmalat's reply10 Sept 2015, 12:32
Official
Hello fred32,
Thank you for taking the time to inform us of your unfortunate experience. It is only by receiving feedback like yours that we are able to improve our service and efficiency to our customers.
Your complaint has been forwarded to the relevant factory for the necessary action. Be assured that all corrective measures have been taken to prevent a repeat of this incident.
We apologize for the inconvenience caused and look forward to be of further service to you.
Your Ref: 15/09/243 as discussed with our consultant.
Kind Regards
Parmalat Customer Care
*** - AF
Thank you for taking the time to inform us of your unfortunate experience. It is only by receiving feedback like yours that we are able to improve our service and efficiency to our customers.
Your complaint has been forwarded to the relevant factory for the necessary action. Be assured that all corrective measures have been taken to prevent a repeat of this incident.
We apologize for the inconvenience caused and look forward to be of further service to you.
Your Ref: 15/09/243 as discussed with our consultant.
Kind Regards
Parmalat Customer Care
*** - AF
Best regards,