UN
Udesh N
1 reviews | Active since Feb 2019
25 Feb 2019, 12:55
Sour Steri Stumpies!!
Hi I bought two Steri Stumpies yesterday (24/02/19) they are both off and the expiry dates are only for the 24/07/19 only ... It is not the first time I am experiencing an issue with your products .
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Replies (2)
Parmalat's replyOfficial
28 Feb 2019, 16:05Good Day Mr U Naidu
Thank you for bringing this matter to our attention. We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail. Please contact us on *** and quote Ref: 19/02/682 for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
Parmalat Customer Care
*** - AT
Thank you for bringing this matter to our attention. We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail. Please contact us on *** and quote Ref: 19/02/682 for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
Parmalat Customer Care
*** - AT
Parmalat's reply28 Feb 2019, 16:05
Official
Good Day Mr U Naidu
Thank you for bringing this matter to our attention. We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail. Please contact us on *** and quote Ref: 19/02/682 for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
Parmalat Customer Care
*** - AT
Thank you for bringing this matter to our attention. We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail. Please contact us on *** and quote Ref: 19/02/682 for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
Parmalat Customer Care
*** - AT
Parmalat's replyOfficial
01 Mar 2019, 09:16 Good Day Mr U Naidu
We at Parmalat would like to extend our sincere apologies for the experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: 19/02/682.
Kind Regards
Parmalat Customer Care
*** - AT
We at Parmalat would like to extend our sincere apologies for the experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: 19/02/682.
Kind Regards
Parmalat Customer Care
*** - AT
Parmalat's reply01 Mar 2019, 09:16
Official
Good Day Mr U Naidu
We at Parmalat would like to extend our sincere apologies for the experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: 19/02/682.
Kind Regards
Parmalat Customer Care
*** - AT
We at Parmalat would like to extend our sincere apologies for the experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: 19/02/682.
Kind Regards
Parmalat Customer Care
*** - AT