MG
Morne G
1 reviews | Active since Mar 2009
12 Feb 2024, 10:14
Sour long-life (everfresh) milk
I bought a 500ml Everfresh long-life milk from Pick-n-Pay on 11 February 2024. It has an expiry date of 17/07/24. When I opened the box today (12 Feb) the milk was sour.
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Parmalat's replyOfficial
12 Feb 2024, 14:38Good day.
We at Lactalis Consumer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 24/02/318 Kind Regards
Customer Care Line
We at Lactalis Consumer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 24/02/318 Kind Regards
Customer Care Line
Parmalat's reply12 Feb 2024, 14:38
Official
Good day.
We at Lactalis Consumer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 24/02/318 Kind Regards
Customer Care Line
We at Lactalis Consumer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 24/02/318 Kind Regards
Customer Care Line