IZ
Isabel Z
1 reviews | Active since Jul 2019
01 Jul 2019, 11:15
Smelly cheese
I just bought biltong flavoured melrose cheese wedges. I was disappointed to spend R30 on mouldy cheese. I opened it up to find it stank and the mould covered everything. This is terrible and wrong when the expiry date is on the 1 of august 2019. I want a refund.
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Parmalat's replyOfficial
02 Jul 2019, 14:57Good Day Ms I Van Zyl
Thank you for bringing this matter to our attention. We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail. Please contact us on *** and quote Ref: 19/07/49 for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
Parmalat Customer Care
Thank you for bringing this matter to our attention. We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail. Please contact us on *** and quote Ref: 19/07/49 for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
Parmalat Customer Care
Parmalat's reply02 Jul 2019, 14:57
Official
Good Day Ms I Van Zyl
Thank you for bringing this matter to our attention. We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail. Please contact us on *** and quote Ref: 19/07/49 for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
Parmalat Customer Care
Thank you for bringing this matter to our attention. We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail. Please contact us on *** and quote Ref: 19/07/49 for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
Parmalat Customer Care