TM
THOBILE M

1 reviews | Active since Mar 2015

23 Jan 2018, 21:56

Sliced cheese with back stuff

I bought mozzarella sliced cheese from spar bel air in Northriding in Gauteng only to find that there is a slice of cheese with a black stuff. Cheese is still sealed on the individual package. Can Parmalat please explain to me what is it. I took a picture of the sliced cheese.

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Replies (1)
Parmalat
Parmalat's reply24 Jan 2018, 15:28
Official

Good Day Ms T Manukuza

We at Parmalat Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.

Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.

Your reference as discussed with our consultant: 18/01/585.

Kind Regards

Parmalat Customer Care

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