JB
Johnine B
1 reviews | Active since Mar 2014
07 May 2015, 10:02
Shocking!!!!!! No correspondence or feedback
I put a complaint in one 08/04 about mouldy and sour cheese. I received 3 calls to log the complaint so I wonder if it ever was logged because why would I get three calls (clearly they don't know WHAT they doing). But up until now have I heard a word from them! Parmalats Customer Service is TERRIBLE!!! No feedback no nothing!!!
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Parmalat's replyOfficial
07 May 2015, 12:33Hello jrb22,
Thank you for taking the time to inform us of your unfortunate experience. It is only by receiving feedback like yours that we are able to improve our service and efficiency to our customers.
Your complaint has been forwarded to the relevant department for the necessary action. Be assured that all corrective measures have been taken to prevent a repeat of this incident.
As discussed with our consultant, your Ref: 15/05/233
Kind Regards
Parmalat Customer Care
*** - AF
Thank you for taking the time to inform us of your unfortunate experience. It is only by receiving feedback like yours that we are able to improve our service and efficiency to our customers.
Your complaint has been forwarded to the relevant department for the necessary action. Be assured that all corrective measures have been taken to prevent a repeat of this incident.
As discussed with our consultant, your Ref: 15/05/233
Kind Regards
Parmalat Customer Care
*** - AF
Parmalat's reply07 May 2015, 12:33
Official
Hello jrb22,
Thank you for taking the time to inform us of your unfortunate experience. It is only by receiving feedback like yours that we are able to improve our service and efficiency to our customers.
Your complaint has been forwarded to the relevant department for the necessary action. Be assured that all corrective measures have been taken to prevent a repeat of this incident.
As discussed with our consultant, your Ref: 15/05/233
Kind Regards
Parmalat Customer Care
*** - AF
Thank you for taking the time to inform us of your unfortunate experience. It is only by receiving feedback like yours that we are able to improve our service and efficiency to our customers.
Your complaint has been forwarded to the relevant department for the necessary action. Be assured that all corrective measures have been taken to prevent a repeat of this incident.
As discussed with our consultant, your Ref: 15/05/233
Kind Regards
Parmalat Customer Care
*** - AF