Selling Expired Goods

Hi All,

Name : Fabian Van Rensburg

Complaint below and hoping to hear from you soon.

On the 12 July 2022 I stopped at shoprite bellville in voortrekker road . Me being hungry thaugh ill grab a Yogi Sip as I was driving so its easier. After driving about 2ks I opened it and took a huge gulp , as I was swallowing I had this funny taste and realised this isn't how Yogi sip should taste. Me looking at the dates on the box and sore that this actually expires on the 09 July 2022.

I was so frustrated not only was I hungry but petrol isn't cheap and had to turn around.

I got to the store and asked for the store Manager, Mawande Ntanga came to me and I explained about ne driving and drinking this expred stuff and being late for my appointment as I had to turn around. All he done was call the person in charge of dairy products and told him what happened. The response was that the products was checked on the 11th of which it obviously wasn't done properly... I fact that had yo be off the floor on the 9th July already and not 3 days later expiry date.

Mawande said sorry ill give you another 1, yes this was how the store manager handles it and I know that he thaught I won't take it further .

Besides that me having a fragile tummy was in the toilet most of the night and couldn't stomachs anything else. Mawande Ntanga service towards this situation was dismal.

I returned and told them to right down the reason for return as I wanted to see it as I felt if I didn't then the reason would probably be different.

Receipt 0120

Slip 0214

No words especially for such a huge company. I have been in the toilet more than 4 time already this morning and will probably go to doctor later if the meds don't help .

Hoping to hear from you soon.

I have sent formal complaint to Shoprite as well.