BM
Bonhle M

1 reviews | Active since Dec 2021

04 May 2024, 10:03

Runny Custard

I recently bought Parmalat Custard from my usual Pick n Pay store. I love Parmalat Custard more that C***** the Classic Custard and Ultra Mel. I find it to be sweeter and thicker that it's competitors however this time around it was extremely runny and it is far from its expire date. It still tasted great however it was like a soup more than anything else. I'm disappointed

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Replies (1)
Parmalat
Parmalat's reply10 May 2024, 08:59
Official
Good day 
We at Lactalis Customer Care attempted to contact you regarding your complaint without success. If you can, please contact us on *** and quote ref 24/05/316

In terms of the Protection of Personal Information Act, 2013 (Act 4 of 2013) POPI Act, which came into effect on 1 July 2021. We require your consent to store and process your personal information. Which will be used for the sole purpose of logging your complaint.

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