1 reviews | Active since Mar 2017
Rotten Steri Stumpie
<p dir="ltr" style="color: #000000; font-family: sans-serif; font-size: 13.696px; font-variant-ligatures: normal; orphans: 2; widows: 2;">Good evening</p> <p dir="ltr" style="color: #000000; font-family: sans-serif; font-size: 13.696px; font-variant-ligatures: normal; orphans: 2; widows: 2;">I purchased 3 Steri Stumpie milkshake bottles this evening, chocolate, strawberry and bubblegum, all 350ml.</p> <p dir="ltr" style="color: #000000; font-family: sans-serif; font-size: 13.696px; font-variant-ligatures: normal; orphans: 2; widows: 2;">The strawberry bottle is sour, thick as yoghurt and smells rotten.</p> <p dir="ltr" style="color: #000000; font-family: sans-serif; font-size: 13.696px; font-variant-ligatures: normal; orphans: 2; widows: 2;">I am disappointed because I had a sip from it, and tasted it before I realised it is off.</p> <p dir="ltr" style="color: #000000; font-family: sans-serif; font-size: 13.696px; font-variant-ligatures: normal; orphans: 2; widows: 2;">The best before date is listed as 26-08-2017, packaging date 26-12-2016.</p> <p dir="ltr" style="color: #000000; font-family: sans-serif; font-size: 13.696px; font-variant-ligatures: normal; orphans: 2; widows: 2;">I purchased it at Shell garage in knysna.</p> <p dir="ltr" style="color: #000000; font-family: sans-serif; font-size: 13.696px; font-variant-ligatures: normal; orphans: 2; widows: 2;">The other 2 flavours were great.</p> <p dir="ltr" style="color: #000000; font-family: sans-serif; font-size: 13.696px; font-variant-ligatures: normal; orphans: 2; widows: 2;">We purchase these regularly, even earlier today, caramel and strawberry at the spar in knysna mall.</p> <p dir="ltr" style="color: #000000; font-family: sans-serif; font-size: 13.696px; font-variant-ligatures: normal; orphans: 2; widows: 2;">I would appreciate your response on this matter, as I have now placed this in my fridge should you like to collect it.</p> <p dir="ltr" style="color: #000000; font-family: sans-serif; font-size: 13.696px; font-variant-ligatures: normal; orphans: 2; widows: 2;">Disappointed</p> <table style="font-family: Roboto, 'Helvetica Neue', Helvetica, Arial, sans-serif; color: #000000; font-size: 13.696px; font-variant-ligatures: normal; orphans: 2; widows: 2; min-width: 272px; padding-top: 8px;"> <tbody> <tr> <td style="font-family: Roboto, 'Helvetica Neue', Helvetica, Arial, sans-serif;"> <h2 style="font-family: Roboto, 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 20px; color: #212121; font-weight: bold; margin-top: 0px; margin-bottom: 0px;">Address not found</h2> </td> </tr> <tr> <td style="font-family: Roboto, 'Helvetica Neue', Helvetica, Arial, sans-serif; padding-top: 20px; color: #757575; font-size: 16px;">Your message wasn't delivered to<a style="color: ********** the address couldn't be found. Check for typos or unnecessary spaces and try again.</td> </tr> </tbody> </table> <p dir="ltr" style="color: #000000; font-family: sans-serif; font-size: 13.696px; font-variant-ligatures: normal; orphans: 2; widows: 2;"> </p> <p dir="ltr" style="color: #000000; font-family: sans-serif; font-size: 13.696px; font-variant-ligatures: normal; orphans: 2; widows: 2;"> </p>
Good Day Mr RG Marnitz
We at Parmalart would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 17/03/141.
Kind Regards
Parmalat Customer Care
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Good Day Mr RG Marnitz
We at Parmalart would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 17/03/141.
Kind Regards
Parmalat Customer Care
***
Thank you for your kind response.
Thank you for your kind response.
