LC
Lisa C

1 reviews | Active since Mar 2019

25 Mar 2019, 08:40

Rotten Steri Stumpi

Hi Guys,

Yesterday evening I purchased a steri stumpi and the Spar in Searle street Woodstock. I opened my steri in the dark while watching a movie and when I put the straw in the bottle to take a sip, I noticed something didn’t feel right.

Guys, the Steri is thick and almost jelly like, it’s off! The best before date says the 07-07-2019. I’m pretty shocked as this is the first time I’ve ever experienced something like this with a steri. It’s really put me off. Can you guys please explain.

Thanks - quite disappointing.

0
Replies (1)
Parmalat
Parmalat's reply28 Mar 2019, 12:00
Official
Good Day Ms L Clarke

Thank you for bringing this matter to our attention.  We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail.  Please contact us on *** and quote Ref: 19/03/659 for the complaint to be completed and escalated. A consultant is waiting to take your call. 

Kind Regards
Parmalat Customer Care
*** - AT