SH
Shereen H
1 reviews | Active since Aug 2023
07 Aug 2023, 19:05
Rotten Milk Disgusting Service
I bought a 6 pack of Parmalat full cream milk and 2 bottle was rotten. July 2023, I called the Parmalat call centre. I was given a reference number 23/08/28. I was given a WhatsApp number to sent photos of the milk. No feedback there has been no action by Parmalat. Not even a phone call. Must I keep rotten milk I'm my fridge because I was asked when I bought the milk did I refrigerate it, it's long life. What type of company ask you to keep the rotten milk they will pick it up. Even the box that the milk was in is stinking rotten
Disgusting service
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Parmalat's replyOfficial
10 Aug 2023, 16:22Thank you for bringing this matter to our attention.
We apologize for any inconvenience as a result of this.
As per our conversation, you would like to cancel the sample collection.
Once again thank you so much for bringing this matter to our attention.
Kind Regards
Lactalis Customer Care Line
We apologize for any inconvenience as a result of this.
As per our conversation, you would like to cancel the sample collection.
Once again thank you so much for bringing this matter to our attention.
Kind Regards
Lactalis Customer Care Line
Parmalat's reply10 Aug 2023, 16:22
Official
Thank you for bringing this matter to our attention.
We apologize for any inconvenience as a result of this.
As per our conversation, you would like to cancel the sample collection.
Once again thank you so much for bringing this matter to our attention.
Kind Regards
Lactalis Customer Care Line
We apologize for any inconvenience as a result of this.
As per our conversation, you would like to cancel the sample collection.
Once again thank you so much for bringing this matter to our attention.
Kind Regards
Lactalis Customer Care Line