Rotten milk and rotten customer care
My rotten milk query is still being escalated - I will continue to post these reviews until my problem has a solution . Rotten milk and rotten customer care -
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Replies (2)
Parmalat's replyOfficial
13 Feb 2024, 08:09Good day.
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact you but the number provided diverts to voicemail.
Please contact us on *** and quote Ref: 24/02/288 for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind regards.
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact you but the number provided diverts to voicemail.
Please contact us on *** and quote Ref: 24/02/288 for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind regards.
Parmalat's reply13 Feb 2024, 08:09
Official
Good day.
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact you but the number provided diverts to voicemail.
Please contact us on *** and quote Ref: 24/02/288 for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind regards.
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact you but the number provided diverts to voicemail.
Please contact us on *** and quote Ref: 24/02/288 for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind regards.
Parmalat's replyOfficial
15 Feb 2024, 14:39Good Day We at the Lactalis Customer Care Line would like to thank you for contacting us. One of our Customer Care Representatives needs to contact you, to obtain more information regarding your complaint. We respect your privacy and as a valued consumer, we are committed to keeping your personal information secure and confidential. In compliance with the Protection of Personal Information Act (POPIA), which came into full effect on 1 July 2021. Please note that your personal information will be used for the sole purpose of calling you back. One of our Customer Care Representatives needs to contact you, to obtain more information regarding your Enquiry. Would you please be so kind as to provide us with an alternative contact telephone number ? Once again thank you for taking the time to discuss this enquiry with us.
Kind regards.
Kind regards.
Parmalat's reply15 Feb 2024, 14:39
Official
Good Day We at the Lactalis Customer Care Line would like to thank you for contacting us. One of our Customer Care Representatives needs to contact you, to obtain more information regarding your complaint. We respect your privacy and as a valued consumer, we are committed to keeping your personal information secure and confidential. In compliance with the Protection of Personal Information Act (POPIA), which came into full effect on 1 July 2021. Please note that your personal information will be used for the sole purpose of calling you back. One of our Customer Care Representatives needs to contact you, to obtain more information regarding your Enquiry. Would you please be so kind as to provide us with an alternative contact telephone number ? Once again thank you for taking the time to discuss this enquiry with us.
Kind regards.
Kind regards.