TP
Tholoana P
1 reviews | Active since May 2021
28 Jan 2022, 12:20
Rotten long life
I bought the long life pack of 6 at pick n pay on Tuesday Yesterday when opening one it was spoilt and I opened therest only to find out that they are all rotten .what's worse us that the expire date is on May 2022 I am very angry because now I have a whole box of spoilt milk
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Parmalat's replyOfficial
10 Feb 2022, 09:19Good day
We at Lactalis would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory bakery to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: 22/02/72 Kind Regards
Customer Care Line
We at Lactalis would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory bakery to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: 22/02/72 Kind Regards
Customer Care Line
Parmalat's reply10 Feb 2022, 09:19
Official
Good day
We at Lactalis would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory bakery to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: 22/02/72 Kind Regards
Customer Care Line
We at Lactalis would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory bakery to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: 22/02/72 Kind Regards
Customer Care Line