wS
william S

1 reviews | Active since Oct 2015

06 Oct 2015, 18:22

rotten 2kg braai pack & ****roaches on shelves and expired ever fresh milk on shelves

I recently went to usave store in steiloop plaza and got the shock of my life as I was welcomed by bunch of roaches at the milk and cereal shelves. .my favorite milk is everfresh and guess what 6packs of milk expired where still displayed on shelves for customers with lots of roaches in packs and ended up not buying everfresh but crystal valley milk ....As much as I thought I solved I took 2kg braaipack home and unfortunately the pack had to thrown away...rotten and smelled even if we tried to spice it up....This shop need serious intervention before someone gets sick of their disgusting goods because they seem to be taking advantage of us as they are the only supermarket around ...knowing that most customers don't know about their rights <div><br></div><div><em>(Supplier name changed from Usave to Parmalat by Hellopeter.com)</em></div>

0
Replies (1)
Parmalat
Parmalat's reply09 Oct 2015, 10:49
Official
Hello Samphakana,

Thank you for bringing this matter to our attention.

We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail.

Please contact us on *** and quote Ref: 15/10/188 for the complaint to be completed and escalated. A consultant is waiting to take your call.

Kind Regards
Parmalat Customer Care
*** - LS