MC
Martin C

1 reviews | Active since Nov 2011

04 Jul 2017, 14:26

Recipe changed or product left to sour?

<p>I have been a long time fan of Steri Stumpie's and unfortunately my last 5 or so purchased bottles I have had to throw down the drain due to there being a very strong chemical after-taste with the chocolate 350ml flavour. It used to be a ritual of mine to daily purchase steri-stumpies on my roundabouts shopping.</p> <p> </p> <p>Sadly I won't be purchasing any more due to the wastage of money when Woolworths Full cream milkshakes seem to offer a better natural taste. That leads me to also wonder, why no full cream steri stumpie milkshake to compete with woolworths?</p>

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Replies (1)
Parmalat
Parmalat's reply04 Jul 2017, 15:13
Official

We at Parmalat would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.

Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.

Your reference as discussed with our consultant: Your ref 17/07/65.

Kind Regards
Parmalat Customer Care Line

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