1 reviews | Active since Feb 2013
Promise not kept.
<p>My wife bought Parmalat that tasted awfull. We then contacted Parmalat who said that they would come and pick it up, which they did. When they picked it up they said they would contact her again and sent her a voucher. It is now 6 weeks later and they havent contacted her nor did they sent her a voucher</p>
Good Day Mrs B Joubert
We at Parmalat Customer Care would like to extend our sincere apologies for the unfitting experience you had with the store / product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 17/02/285.
Kind Regards
Parmalat Customer Care
***
Good Day Mrs B Joubert
We at Parmalat Customer Care would like to extend our sincere apologies for the unfitting experience you had with the store / product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 17/02/285.
Kind Regards
Parmalat Customer Care
***