1 reviews | Active since Aug 2017

09 Aug 2017, 23:38

Product quality disapointing

<p>Steri Stumpie just bought some today to celebrate national Women's Day and BBD is 2018 and they were off. Not cool how can we move on from this. Very disappointing.</p>

0
Replies (3)
Parmalat
Parmalat's reply10 Aug 2017, 09:04
Official

Good Day Mr D Tomlinson

Thank you for bringing this matter to our attention.

We apologize for any inconveniences caused as a result of this.

Kindly note that we have attempted to contact but the number provided diverts to voicemail.

Please contact us on ***and quote Ref: 17/08/239 for the complaint to be completed and escalated. A consultant is waiting to take your call.

Kind Regards

Parmalat Customer Care

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Parmalat
Parmalat's reply10 Aug 2017, 09:09
Official

Good Day Mr D Tomlinson

Thank you for bringing this matter to our attention.

We apologize for any inconveniences caused as a result of this.

Kindly note that we have attempted to contact but the number provided diverts to voicemail.

Please contact us on ***and quote Ref: 17/08/239 for the complaint to be completed and escalated. A consultant is waiting to take your call.

Kind Regards

Parmalat Customer Care

***

Parmalat
Parmalat's reply10 Aug 2017, 16:07
Official

Good Day Mr D Tomlinson

We at Parmalat Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.

Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.

Your reference as discussed with our consultant: 17/08/239.

Kind Regards

Parmalat Customer Care

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