1 reviews | Active since May 2012
Product off
Hi
I was very disappointed recently. I purchased 3 x 6 pack of Parmalat first growth milk (200ml). The 1L was unavailable. This was at Checkers Hyper Edenvale.
I opened one and gave it to my 2yr old, who promptly spit it out and wanted none of it. When I tasted it, it was definitely off. I have opened 8 of the boxes and they were all off.
The expiry date indicated 18/03/2018, and I am assuming the remaining boxes I have are also off. A waste of money as the milk is quite pricey and we go through litres of it. Not to mention if it had made my toddler sick I would have had a bigger problem.
I did send them a mail and facebook msg, no response yet....
Good Day Mrs J Calisto
We at Parmalat Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 18/01/71.
Kind Regards
Parmalat Customer Care
*** - AT
Best regards,
Good Day Mrs J Calisto
We at Parmalat Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 18/01/71.
Kind Regards
Parmalat Customer Care
*** - AT
Best regards,