Poor Service
I received a voucher from Parmalat for R 40 rand when I purchased 4 x 6 packs of milk at R 89.99 PER PACK - This company is really a joke ref/24/01/832
Helpful (0)
Replies (3)0
Replies (3)
Parmalat's replyOfficial
21 Feb 2024, 16:50Good Day.
Thank you for bringing this matter to our attention.
We apologize for any inconvenience caused as a result of this.
Kindly note that we have attempted to contact you, but the number provided diverts to voicemail.
Please contact us at *** and quote Ref: 24/02/641 for the enquiry to be completed and escalated.
A consultant is waiting to take your call.
Kind Regards
Lactalis Customer Care Line
Thank you for bringing this matter to our attention.
We apologize for any inconvenience caused as a result of this.
Kindly note that we have attempted to contact you, but the number provided diverts to voicemail.
Please contact us at *** and quote Ref: 24/02/641 for the enquiry to be completed and escalated.
A consultant is waiting to take your call.
Kind Regards
Lactalis Customer Care Line
Parmalat's reply21 Feb 2024, 16:50
Official
Good Day.
Thank you for bringing this matter to our attention.
We apologize for any inconvenience caused as a result of this.
Kindly note that we have attempted to contact you, but the number provided diverts to voicemail.
Please contact us at *** and quote Ref: 24/02/641 for the enquiry to be completed and escalated.
A consultant is waiting to take your call.
Kind Regards
Lactalis Customer Care Line
Thank you for bringing this matter to our attention.
We apologize for any inconvenience caused as a result of this.
Kindly note that we have attempted to contact you, but the number provided diverts to voicemail.
Please contact us at *** and quote Ref: 24/02/641 for the enquiry to be completed and escalated.
A consultant is waiting to take your call.
Kind Regards
Lactalis Customer Care Line
Parmalat's replyOfficial
26 Feb 2024, 08:40Good day.
Thank you for bringing this matter to our attention.
Kindly note that we have tried contacting you on multiple occasions but the number provided diverts to voicemail.
One of our Customer Care Representatives needs to contact you, to obtain more information regarding your enquiry.
We respect your privacy and as a valued consumer, we are committed to keeping your personal information secure and confidential.
In compliance with the Protection of Personal Information Act (POPIA), which came into full effect on 1 July 2021.
Please note that your personal information will be used for the sole purpose of calling you back.
Would you please be so kind as to provide us with an alternative contact telephone number ?
Kind Regards
Lactalis Customer Care Line
Thank you for bringing this matter to our attention.
Kindly note that we have tried contacting you on multiple occasions but the number provided diverts to voicemail.
One of our Customer Care Representatives needs to contact you, to obtain more information regarding your enquiry.
We respect your privacy and as a valued consumer, we are committed to keeping your personal information secure and confidential.
In compliance with the Protection of Personal Information Act (POPIA), which came into full effect on 1 July 2021.
Please note that your personal information will be used for the sole purpose of calling you back.
Would you please be so kind as to provide us with an alternative contact telephone number ?
Kind Regards
Lactalis Customer Care Line
Parmalat's reply26 Feb 2024, 08:40
Official
Good day.
Thank you for bringing this matter to our attention.
Kindly note that we have tried contacting you on multiple occasions but the number provided diverts to voicemail.
One of our Customer Care Representatives needs to contact you, to obtain more information regarding your enquiry.
We respect your privacy and as a valued consumer, we are committed to keeping your personal information secure and confidential.
In compliance with the Protection of Personal Information Act (POPIA), which came into full effect on 1 July 2021.
Please note that your personal information will be used for the sole purpose of calling you back.
Would you please be so kind as to provide us with an alternative contact telephone number ?
Kind Regards
Lactalis Customer Care Line
Thank you for bringing this matter to our attention.
Kindly note that we have tried contacting you on multiple occasions but the number provided diverts to voicemail.
One of our Customer Care Representatives needs to contact you, to obtain more information regarding your enquiry.
We respect your privacy and as a valued consumer, we are committed to keeping your personal information secure and confidential.
In compliance with the Protection of Personal Information Act (POPIA), which came into full effect on 1 July 2021.
Please note that your personal information will be used for the sole purpose of calling you back.
Would you please be so kind as to provide us with an alternative contact telephone number ?
Kind Regards
Lactalis Customer Care Line
Parmalat's replyOfficial
27 Feb 2024, 08:31Good Day
Please note we need to contact you regarding your enquiry.
Three attempts to contact you regarding your enquiry without success as the number provided just rings and diverts to voicemail.
Alternatively, you are welcome to call the customer care line on *** We will then complete and escalate the matter on your behalf.
Kind Regards
Lactalis Customer Care Line
Please note we need to contact you regarding your enquiry.
Three attempts to contact you regarding your enquiry without success as the number provided just rings and diverts to voicemail.
Alternatively, you are welcome to call the customer care line on *** We will then complete and escalate the matter on your behalf.
Kind Regards
Lactalis Customer Care Line
Parmalat's reply27 Feb 2024, 08:31
Official
Good Day
Please note we need to contact you regarding your enquiry.
Three attempts to contact you regarding your enquiry without success as the number provided just rings and diverts to voicemail.
Alternatively, you are welcome to call the customer care line on *** We will then complete and escalate the matter on your behalf.
Kind Regards
Lactalis Customer Care Line
Please note we need to contact you regarding your enquiry.
Three attempts to contact you regarding your enquiry without success as the number provided just rings and diverts to voicemail.
Alternatively, you are welcome to call the customer care line on *** We will then complete and escalate the matter on your behalf.
Kind Regards
Lactalis Customer Care Line