EM
Esther M

1 reviews | Active since Feb 2013

12 Oct 2016, 04:19

Poor quality products

<p>I bought 5 fresh cream for making a crispy peppermint desert now I have something looking like thick inkomasi and the mixture is now useless imagine I paid for ******* I should have bought c***** I used them for years without disappointment </p>

0
Replies (3)
Parmalat
Parmalat's reply12 Oct 2016, 14:31
Official

Thank you for bringing this matter to our attention.

We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail.

Please contact us on *** and quote Ref: 16/10/321 for the complaint to be completed and escalated. A consultant is waiting to take your call.

Kind Regards

Parmalat Customer Care

***

Parmalat
Parmalat's reply12 Oct 2016, 15:59
Official

We at Parmalat Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.

Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.

Your reference as discussed with our consultant: 16/10/321.

Kind Regards

Parmalat Customer Care

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EM
Esther M's update20 Oct 2016, 13:18
Reviewer Update

Am so disappointed to date Am Still waiting people please refund my wasted money